Check Eligibility
FAQs
Tutorials
Terms of Use
Redeem
Mastercard Benefit
STEP 1
DOWNLOAD THE APP
Scan the QR Code to download the FlexiRoam App
You can also search for “FlexiRoam” on
STEP 2
LAUNCH THE FLEXIROAM APP
FlexiRoam App will automatically check if your device is eSIM compatible.
Alternatively, if your device is not eSIM compatible, you’ll be prompted to provide your address so we can ship you a physical SIM card.
STEP 3
CREATE A FLEXIROAM ACCOUNT
You can create an account by providing your details or linking your Apple/ Google account.
After signing up, do not forget to verify your account details following the prompts shared to your nominated email.
STEP 4
LOG IN
Access your FlexiRoam account and profile by using your login details.
STEP 5
INITIATE ELIGIBILITY CHECK
Once logged in, click the “Mastercard Check Eligibility” button on the homepage.
STEP 6
SHARE CARDHOLDER DETAILS
Input your credit card number and email to proceed with the Eligibility Check. You will receive a prompt once eligibility has been confirmed.
STEP 7
REDEMPTION CONFIRMATION
You will receive a prompt and an email once eligibility has been confirmed.
STEP 8
CHECK SIM
Go to “Accounts” and select “My SIMs” under the “Manage“ section to see your complimentary Mastercard x FlexiRoam eSIM and Data Roaming Plan.
You are now ready to Install your eSIM on your device.
Check the below guides to install your new eSIM on your device.
See Detailed Steps for iOS
See Detailed Steps for Android
Checkout our FAQs:
Service FAQs
| Email us at
mastercard@flexiroam.com
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