These words have the following meanings in these Terms of Use:
"Account" means the unique account in which we record and store a User's information, service usage, data balance and charges that are related to the purchase and use of Flexiroam service.
"Agreement" means the agreement between You and us for which these Terms of Use will apply.
Charges means the subscription and data roaming package fees charged to Users for subscribing and using Flexiroam Services. These charges are available on the Flexiroam App and may be updated from time to time.
Data means the amount of Purchased Data and Promotional Data that we credit to the User’s Account when the User either purchases additional data using our preferred payment methods or earns Promotional Data via the features in the Flexiroam App.
Flexiroam means an international roaming service provider.
Flexiroam Service means an international roaming service that enables User access to Flexiroam’s voice and/or data networks while travelling overseas.
Flexiroam Starter Pack means the Flexiroam-Microchip, Flexiroam SIM Card or Flexiroam eSIM that enables access to Flexiroam’s global data networks.
Flexiroam-Microchip means the adhesive SIM Microchip owned and issued by us to User on a limited license basis that enables access to Flexiroam’s global data networks.
Flexiroam eSIM means the embedded eSIM owned and issued by us to User on a limited license basis that enables access to Flexiroam’s global data networks.
Flexiroam App means the proprietary mobile application that a Cardholder downloads to manage and utilize their Flexiroam Account.
User means a Flexiroam user.
Data Plans means the various data plans that can be purchased via Flexiroam App or through other authorised sales channels.
Promotional Data means the data that has been credited to Users via marketing campaigns by Flexiroam and / or its marketing partners.
Purchased Data means the data that has been purchased by User via Flexiroam App or through other authorised sales channel provided by us.
Program means the Global Data Roaming by Flexiroam program
Services means the data roaming products and services promoted on the Website and through partners (collectively, the "Services"). Data Plans is required to use the Services. Flexiroam may require proof of identity prior to the sale of or use of the Services. Eligibility restrictions, if any, will be noted when You register for each Service. Flexiroam will keep a record of all the information related to the Services provided to User.
"Website" means information stated at https://mastercard.flexiroam.com/
Card means a Mastercard® card issued by an Issuer.
Cardholder means participating Issuer’s Mastercard cardholders.
Issuer means participating Mastercard Issuer.
IMPORTANT NOTE: The English version of this document will govern our relationship - this translated version is provided for convenience only and will not be interpreted to modify the English version.
