Make sure you have completed the eligibility check and benefit redemption here.
Go to “Accounts” and select “My SIMs”. Choose the desired SIM and tap “Install”. Follow the prompts on your device.
ACCESS SIM MANAGER ON ANDROID
Open Settings and select “Connections”/ “Network & Internet” to access SIM Manager.
TURN ON YOUR FLEXIROAM eSIM
Select your FlexiRoam eSIM from the SIM Manager dashboard and turn it on.
Pro Tip: Rename your “Travel” eSIM to FlexiRoam to distinguish it easily.
TURN ON DATA ROAMING
Go back to “Connections”/ “Network & Internet” in your Settings and select “Mobile Networks” then toggle on “Data Roaming.” To avoid charges on your primary line, ensure Data Roaming is off on your Home/primary SIM plan.
ADD AN APN (ACCESS POINT NAMES)
Still on “Mobile Networks”, tap on “Access Point Names”. Click on “Add” to manually add the APN provided in the installation guide email.
CONFIGURE THE ADDED APN
Input the APN according to the installation guide email and click OK to save configuration.